Healing*Edge Sciences
Privacy/Shipping & Return Policy


Shipping

All orders received before 2:30 PM California time Monday thru Friday will be shipped the same day. Shipping rates to Hawaii may vary. We will email you if the rate is much more then what you have selected.

UPS does not include Saturday, Sunday and Holidays as shipping days. UPS does not deliver to US postal boxes.

International Customers
Orders shipped outside of the United States may be subject to an increased shipping charge determined by the United State Post Office.

We recommend that you select one of the last 2 shipping choices. You will be notified by Email if the charges are significantly higher. Your response by Email will be necessary prior to shipping out your order. If you do not receive an Email from us you can expect to receive your order within 7 to 20 working days depending on your country. All orders refused, returned or rejected by yourself or customs in your country will be credited to your credit card account with the exception of the shipping charges.

International Customers
Please make sure the billing address you are using matches the address of where you receive your credit card statement. Until gas prices get back to normal the shipping companies are charging higher prices to international customers. To assure your package is not temperature damaged we suggest staying with the 3 to 7 day deliveries times. All supplements will maintain stability for a 2 weeks delivery period and some even longer. US mail, UPS and DHL are the best forms of shipping at the present time. If you would like to save money on shipping charges, have us send your order UPS GROUND to a friend you know in the US and they can forward the order to you. Shipping charges range between $36.00 and $85.00 depending on the weight. You will be notified if the shipping charges are different then what you select. Orders handled by Bank wire transfers do receive priority on shipping. If you choose a wire transfer please email us with all the shipping details. We try to have all products delivered in 3 to 7 days. If you are not in a rush for your order please let us know. This will reduce the shipping charges.

Bank Transfer information
Company Name: Healing Edge Sciences * Bank Name: Bank Of The West * Routing No.: 122242843 * Bank Address: 6881 Warner Ave, Huntington Beach, California, 92647 * Account Number Will be emailed out after order is placed.

All information that we need can be typed into the Ordering Instructions.

Healing*Edge Science will not tolerate any credit card fraudulent activity on this web site. Any type of this activity will be turned over to the Secret Service.


Return Policy/Government Regulations

If you are not completely satisfied with your order, return any unopened products within 30 days for a prompt refund. A 20% RESTOCKING FEE WILL APPLY. Results cannot be guaranteed on food, drugs or dietary supplements. When making a return please call (714) 847-4685 or E-mail info@healingedge.net and request an RA number and an address. The address below is for letters only. Please explain in detail why the return is being made. This policy also protects our clients from ever receiving an old or tampered product.

Because we are committed to buying raw materials of the highest purity and quality, your comments would be greatly appreciated.

Product Appearance

Occasionally, prototype samples are photographed. Actual product labels may vary. You will always receive the newest version.

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Privacy & Security Policy

Privacy

Healing*Edge Sciences has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site: www.healingedge.net

We use your IP address to help diagnose problems with our server, and to administer our Web site. Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

This site contains links to other sites. Healing*Edge Sciences/www.healingedge.net is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. To deliver the world's highest level of trust, Thawte authenticates our organization, enabling end users to verify your site and communicate via state-of-the-art SSL. This protects confidential information - such as credit card numbers, online forms, and financial data - from interception and hacking.

Correct/Update

This site gives users the following options for changing and modifying information previously provided. info@healingedge.net

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us.

Healing*Edge Sciences

Phone
(714) 847-4685
Facsimile
(888) 421-9355
Email Address
info@healingedge.net
Mailing Address (Letters Only)
7451 Warner Avenue, Suite E169 .. Huntington Beach, CA. 92647

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Copyright and trademark laws under U.S. and international law protect this site. All information, images, layout and design in part or whole, cannot be copied or used for business purposes, without first requesting permission from Healing*Edge Sciences.
Copyright © 1999 HealingEdge Sciences. All rights reserved.